​Privacy policy

​At Ancestral Farm Foods, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

 We may collect the following types of information:
  • Personal Information: Name, email address, phone number, billing address, shipping address.

  • Payment Information: Payment details are processed securely through third-party payment gateways. We do not store card or UPI details.

  • Order Information: Products purchased, order history, delivery details.

  • Technical Information: IP address, browser type, device information, cookies, and usage data.

2. How We Use Your Information

 We use your information to:
  • Process and fulfill orders

  • Deliver products and manage shipments

  • Communicate order updates and customer support

  • Improve our website, products, and services

  • Send promotional emails or offers (only if you opt-in)

  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

 Our website may use cookies and similar technologies to:
  • Enhance user experience

  • Remember preferences

  • Analyze website traffic and performance

You can disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information

 We do not sell or rent your personal information. We may share information only with:
  • Delivery and logistics partners for order fulfillment

  • Payment gateways for secure transactions

  • Service providers who help operate our website

  • Legal authorities if required by law

All third parties are obligated to keep your information secure.
5. Data Security

 We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no online transmission is 100% secure.
6. Your Rights

 You have the right to:
  • Access your personal data

  • Request correction or updates

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.
7. Third-Party Links

 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy

 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy

 Ancestral Farm Foods reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.